Pau Pyrénées Airport has launched an ambitious project to redesign and improve the shops, restaurants and vending facilities, located in the public area and in the boarding room.
These developments occur in several phases and may temporarily lead to the closure of certain points of sale. Air'py thanks the airport customers for their understanding
Before embarking, or during your visit at the airport, take advantage of our shopping areas on the ground flood (Relay) and in the boarding room.
The shops offer a wide range of newspapers, books, magazines, tobacco, souvenirs, regional products...
The shopping area located in the boarding room allows you to take on board in all serenity your gifts, souvenirs of the region, wines and other regional specialties...
All items purchased in the boarding room – including liquids, beverages and perfumes etc, are allowed in the cabin, regardless of capacity. Purchases are therefore free in the shops of the boarding room (within the limits of the Customs Regulations)
- Tél. : +33 (0)5 59 33 33 23
With a view of the runway and the Pyrenees, for your lunches, group meals or cocktails on request, discover the restaurant of Pau Pyrenees Airport. The Airport Restaurant welcomes you 7 days a week at noon (express or à la carte) and evenings on request and in groups.
On-site or take away: drinks, sandwiches, salads. Ground floor (Trib's) & Boarding room
- Phone : +33 (0)5 59 33 33 23
- Email : firstname.lastname@example.org
Several car-hire companies have offices at Pau-Pyrenees Airport, together with a fleet of some 400 vehicles in a specially-reserved car park. Please feel free to ask for information at their desks, which are located on the ground floor of the terminal, just next to the shops and restaurants.
Free WIFI access
Pau-Pyrenees Airport offers free Wi-fi internet access for 3 hours and 400 MB.
A free unlimited connection for the day is available on request. For more information, please contact the Information Desk on the ground floor.
- Tél. : +33 (0)5 59 33 33 00
Airlines contact details
- Phone : +33 (0)5 59 33 33 00
Information desk open from 7:15 am to 10:45 pm.
Personal messages, announcements, tourist information.
The terminal bulding is open from 5 am to 11:00 pm
Air France Luggage Call Centre
(0,34 € /min tax included)
- Phone : in France 0970 808 816
- Phone : Outside of France +33 (0)1 55 69 84 68
Official airport services
- Tax refund is possible by appointment only
- Phone : +33 (0)9 70 27 59 90
Air Transport Police
- Phone : +33 (0)5 59 33 17 50
A Credit Agricole ATM machine is located on the ground floor.
A post box is located on the ground floor of the airport, next to the shops.
Located near the bar on the ground floor. Open from 6:00 am to 9:00 pm.
Lost and found
For lost/found items in the terminal building or on the plane : contact the Information Desk
- Phone : +33 (0)5 59 33 33 00
A kiosk is located on the ground floor offering a selection of free tourist brochures.
Emergency medical services
Go to the Information Desk on the ground floor.
Persons with reduced mobility
2 lifts on the ground floor. If you need help with arrival/departure, please contact the Information Desk.
- Phone : + 33 (0)5 59 33 33 00
or consult the "Persons with Reduced Mobility" section of this website.
2 ground floor locations (departures hall and departure lounge).
Luggage storage in downtown Pau