Pau Pyrénées Airport has launched an ambitious project to redesign and improve the shops, restaurants and vending facilities, located in the public area and in the boarding room.

These developments occur in several phases and may temporarily lead to the closure of certain points of sale. Air'py thanks the airport customers for their understanding


Before embarking, or during your visit at the airport, take advantage of our shopping areas on the ground flood (Relay) and in the boarding room.

The shops offer a wide range of newspapers, books, magazines, tobacco, souvenirs, regional products...

The shopping area located in the boarding room allows you to take on board in all serenity your gifts, souvenirs of the region, wines and other regional specialties...

All items purchased in the boarding room – including liquids, beverages and perfumes etc, are allowed in the cabin, regardless of capacity. Purchases are therefore free in the shops of the boarding room (within the limits of the Customs Regulations)

Contact :
  • Tél. : +33 (0)5 59 33 33 23

Looking for accommodation

Close to the airport


PAU and its surroundings




With a view of the runway and the Pyrenees, for your lunches, group meals or cocktails on request, discover the restaurant of Pau Pyrenees Airport. The Airport Restaurant welcomes you 7 days a week at noon (express or à la carte) and evenings on request and in groups.


On-site or take away: drinks, sandwiches, salads. Ground floor (Trib's) & Boarding room

Contact :
  • Phone : +33 (0)5 59 33 33 23
  • Email :


Car rental

Several car-hire companies have offices at Pau-Pyrenees Airport, together with a fleet of some 400 vehicles in a specially-reserved car park. Please feel free to ask for information at their desks, which are located on the ground floor of the terminal, just next to the shops and restaurants.


+33(0)5 59 33 27 13
+33(0)5 59 33 24 31
+33(0)5 59 33 16 38
+33(0)7 87 69 70 09
Enterprise rent a car
+33(0)5 59 33 25 00


Free WIFI access

wifi logo

Pau-Pyrenees Airport offers free Wi-fi internet access for 3 hours and 400 MB.

A free unlimited connection for the day is available on request. For more information, please contact the Information Desk on the ground floor.

  • Tél. : +33 (0)5 59 33 33 00


Airlines contact details

Contacts compagnies

Please refer to our airline companies page



  • Phone : +33 (0)5 59 33 33 00

Information desk open from 7:15 am to 10:45 pm.

Personal messages, announcements, tourist information.

The terminal bulding is open from 5 am to 11:00 pm

Air France Luggage Call Centre

(0,34 € /min tax included)

  • Phone : in France 0970 808 816
  • Phone : Outside of France +33 (0)1 55 69 84 68


Official airport services


  • Tax refund is possible by appointment only
  • Phone : +33 (0)9 70 27 59 90


Air Transport Police

  • Phone : +33 (0)5 59 33 17 50



A Credit Agricole ATM machine is located on the ground floor.


Post office

A post box is located on the ground floor of the airport, next to the shops.



Located near the bar on the ground floor. Open from 6:00 am to 9:00 pm.


Lost and found

For lost/found items in the terminal building or on the plane : contact the Information Desk

  • Phone : +33 (0)5 59 33 33 00


Tourist information

A kiosk is located on the ground floor offering a selection of free tourist brochures.


Emergency medical services

Go to the Information Desk on the ground floor.


Baby-changing facilities


Persons with reduced mobility

2 lifts on the ground floor. If you need help with arrival/departure, please contact the Information Desk.

  • Phone : + 33 (0)5 59 33 33 00

or consult the "Persons with Reduced Mobility" section of this website.

2 ground floor locations (departures hall and departure lounge).


Luggage storage

Luggage storage in downtown Pau

OPEN TERMINAL BUILDING Winter schedule (from the last Sunday in October to the last Saturday in March)

Monday to Friday 4h45-23h15  |  Saturday 4h45-21h45  |  Sunday 4h45-23h
In the event of a flight scheduled after these times or delayed, the terminal will close 30 minutes after the actual time of arrival

from 7:15 am to 10:45 pm